Did you know that you can place bulk special orders through the co-op's natural goods distributors?  Member-owners have access to United Natural Foods (formerly Mountain People's Warehouse) catalogs at no cost and Azure Standard catalogs for $1.00 each.  You can request these catalogs by contacting This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .  We also have catalogs available for in-store use at the co-op located at 542 1/2 Plumas St. Reno, NV 89509, (775) 324-6133.  Ask the member-owner worker on staff for details.

UNFI and Azure Standard catalogs both offer thousands of natural and organic products from a variety of categories:  Bulk, Grocery, Frozen, Gluten-Free, Raw, Pet food and goods, Personal Care, Supplements, and more.  Once you have your catalog and have located items that you are interested in ordering please refer to the 'Special Order Policy' before submitting your special order online.

Special Order Policy:

The Mark Up Structure:  15% for member-owner workers who volunteer 6 or more hours per month,  20% for  member-owner workers who volunteer 3 or more hours per month, 25% for basic member-owners who do not volunteer.

Ordering Procedure

-All orders are placed by submitting an order form via email through our website.  Member-owners with no computer access can come into the co-op and fill out a special order form at the co-op.

-If you are ordering through UNFI and would like to receive an electronic copy of the weekly organic produce list please email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it and ask to be placed on the weekly distributon list.

- Click here to access the downloadable special order form that you can save to your computer's desktop for editing and filling in the required fields. Please remember to check the mark up box in which you are designated according to your type of member-owner standing.  If your computer can not open an MS Word document please email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it  for an alternative form.

-When saving your order form file to be sent to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it   please save the file as your name or business name if ordering for your business.  If you DO NOT receive a response from our member-worker who handles special orders then your Special order was not received and will not be placed.  Please either re-send your email order or call the co-op to make sure that your received by the weekly deadline.

-Other important details: please abbreviate product description, brand name, and category (chill, grocery, etc--Sometimes the names are too long and cover up other fields). Supply current page number so that if the code is transcribed incorrectly, we can look up the proper code.  Supply an alternative if your item is imperative to receive(sometimes certain items are out of stock).  For quantity you need to enter the amount of cases that you wish to receive, not how many are in a case

-  It would be helpful to us if you enter the prices for your own reference to get an idea of the cost of your order for yourself/business.  Because prices are subject to change, it is not necessary for the order intake team to use on Mondays.  The co-op uses the prices on the invoice because it is the final price.

-UNFI orders are due each Sunday by 8pm.  Azure orders are due the third Wednesday of the month by 8pm.  All orders must be picked up and paid for at the co-op each following Tuesday.  Member-owners who place special orders and do not pick them up or at least call to make special arrangements on the following Tuesday will not be allowed to place special orders in the future.                                 

Credits

-If you receive any damaged/spoiled/broken product, the co-op has 48 hours from the time that the order is delivered on Tuesday morning to call in and receive credit for the damaged goods.  Please check your items upon pick-up and let the person handling special orders know right away. If you notice something once you are home either email special orders or call the co-op at (775) 324-6133